FAQ
What is idnwallet.com?
idnwallet.com helps merchants own their internet identity and customer entry: domain as identity, browser as platform, order receipt in Photos as the return door.
This site is the merchant portal. End users visit the merchant’s own domain (CNAME to 302wallet.com), not this site.
How is this different from an “ordering SaaS”?
Ordering, payments, and coupons are not the headline. They are capabilities on the merchant domain entry. The innovation is: merchants own the entry; customers open it in the browser; receipt screenshots live in Photos for easy return visits.
Do I need my own domain?
Yes. The visitor entry must sit on the merchant’s domain. Remember the domain — remember the merchant.
Why Screenshots / Photos?
People remember pictures, not shop names. Listen receipts include the domain URL and QR. The wallet does not keep order history.
Customers save the shot to Photos and return later — or share it so friends scan straight into the merchant.
Do you take payments?
Domain Wallet does not collect, disburse, or clear funds. Payment is arranged between merchant and customer.
How do I verify a domain?
CNAME to 302wallet.com, then Detect CNAME in the portal — that claims the merchant’s digital identity. See the CNAME guide.
What are merchant Apps for?
Listen / redemption Apps are operating tools on the entry, not the website hero. See Merchant Apps.
Partnership?
Partners help local merchants build digital entries. Email support@idnwallet.com with region and intent.
How do I sign in?
Open the merchant portal with country code + phone.
Technical issues?
Email support@idnwallet.com with domain, time, and description.